FAQs

Payment

We accept PayPal and credit cards including Visa, Mastercard and American Express. 

 

Shipping

 

 

 

 

 

 

 

We just charge shipping at cost but, unfortunately, Tailwind is heavy and postage is not cheap! It starts at S$3.50 for Singapore deliveries under 0.5kg. 

 

 

 

 

 

International Buyers

If you would like to see prices in your local currency, scroll up to the top of the page at "Pick a currency".

Please note that import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to purchase.

Returns and Changing Orders

We love Tailwind and stand behind it 100%. If you are unhappy with your Tailwind, please contact us within 14 days at hello@rdrc.sg and we will offer you a replacement or full refund (excludes shipping). Unconsumed quantities will need to be returned.

If you need to change or cancel an order, please send us an email at hello@rdrc.sg as soon as possible. It's as easy as that.